Privacy Policy

Docuscan Services Inc.

Effective Date: December 26, 2025

1. Overview

Docuscan Services Inc.(“we,” “us,” or “our”) respects the privacy and confidentiality of our clients’ information. This Privacy Policy explains how we collect, use, protect, and handle information obtained in connection with our document scanning and digitization services.

2. Information We Handle

In providing document scanning services, we may temporarily handle documents and files that contain personal, confidential, or sensitive information supplied by our clients. We do not own this information and act solely as a service provider.

Information may include, but is not limited to:

Paper documents submitted for scanning
Digital image files created during scanning
Metadata associated with scanned files
Client contact and billing information

3. Use of Information

We use client information solely for the purpose of:

Performing document scanning, digitization, and related services
Delivering scanned files to the client
Communicating with clients regarding services, scheduling, and billing
Maintaining internal records as required for business operations

We do not use client documents for marketing, analytics, or any purpose unrelated to the services requested.

4. Confidentiality

All documents and data handled by Docuscan Services Inc. are treated as strictly confidential. Access to client materials is limited to authorized personnel who require access to perform their job duties.

5. Data Security

We implement reasonable administrative, physical, and technical safeguards designed to protect documents and digital files from unauthorized access, disclosure, alteration, or destruction. These measures may include secure facilities,

controlled access, and encrypted digital storage where applicable.

6. Data Retention and Disposal

Client documents and digital files are retained only for the duration necessary to complete the requested services and delivery, unless otherwise agreed in writing.

Upon completion:

Physical documents are returned or securely destroyed, as instructed by the client.
Digital files are deleted from our systems within 7 Days unless retention is requested.

7. Third-Party Disclosure

We do not sell, rent, or share client documents or personal information with third parties, except:

When required to fulfill the requested service (e.g., secure file transfer platforms)
When required by law or legal process

Any third parties used are expected to maintain appropriate confidentiality and security standards.

8. Client Responsibilities

Clients are responsible for ensuring they have the legal right to provide documents to us for scanning and digitization.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or provided upon request, with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or our data handling practices, please contact:

Docuscan Services Inc.
info@docuscan.ca