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Accessibility Statement

Docuscan Service Inc.

Effective Date: December 26, 2025

1. Commitment to Accessibility

Docuscan Services Inc. is committed to providing services in a manner that respects the dignity and independence of persons with disabilities. We strive to identify, remove, and prevent accessibility barriers where reasonably practicable, in accordance with the Accessible British Columbia Act and other applicable laws.

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2. Application of This Statement

This Accessibility Statement applies to:

  • The Docuscan Services Inc. website

  • Client-facing communications

  • The provision of document scanning and digitization services

This statement does not apply to third-party websites, platforms, or tools that may be linked to or used in connection with our services.

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3. Website and Digital Accessibility

We make reasonable efforts to ensure our website is accessible to individuals with diverse abilities. These efforts may include design, structure, and content considerations intended to support accessibility.

However:

  • We do not represent or warrant that our website conforms to any specific technical standard, including WCAG, at all times

  • Some content or functionality may be partially inaccessible due to technical limitations, third-party components, or legacy content

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4. Service Accessibility and Accommodations

Upon request, Docuscan Service Inc. will make reasonable efforts to provide accessibility-related accommodations in connection with our services, to the extent required under the Accessible British Columbia Act.

Accommodations:

  • Are assessed on a case-by-case basis

  • Are subject to feasibility, operational requirements, and undue hardship considerations

  • Will not fundamentally alter the nature of the services provided

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5. Limitations and Exclusions

Accessibility may be affected by factors beyond our reasonable control, including but not limited to:

  • Client-supplied document formats or content

  • Third-party software, file transfer systems, or assistive technologies

  • Technical constraints or security requirements

Docuscan Services Inc. makes no guarantee that all services, documents, or digital outputs will be accessible in all circumstances.

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6. Privacy and Confidentiality

Any personal information disclosed in connection with an accessibility request is handled in accordance with our Privacy Policy and applicable privacy legislation in British Columbia and Canada. Information is used solely for the purpose of evaluating and facilitating accessibility accommodations.

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7. Feedback and Accessibility Requests

We welcome feedback regarding accessibility barriers and requests for assistance. All requests will be reviewed in good faith; however, submission of feedback does not create a contractual obligation or guarantee of modification.

Contact Information:
Docuscan Services Inc.

Info@docuscan.ca

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8. Continuous Improvement

Docuscan Services Inc. is committed to ongoing review of accessibility practices and policies as standards, regulations, and business operations evolve. This statement may be updated periodically without notice.

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